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847.610.9919You don’t need to master federal and local laws, coordinate repairs, or screen residents. That’s what we’re here for.
I’m Soh Tanaka, a licensed real estate broker and managing broker. I started Cruise Property Management to support rental owners, as I wish I’d been supported when I first started.
Today, we run a tight, reliable operation designed to solve the day-to-day problems that wear owners down. We keep leasing on track, handle maintenance quickly, stay ahead of inspections, and make sure nothing slips through the cracks. We know how to protect your time while keeping you informed when it matters.
We understand that most owners simply want to know their property is being looked after without needing to check in constantly, and that’s exactly what we provide.
If you’re ready to stop managing problems and hand things off to someone you can trust, we’re ready to help, with professionalism, responsiveness, and real property management expertise.
—Soh Tanaka
Licensed Real Estate Broker & Managing Broker
Cruise Property Management
Fewer turnovers, less damage, and more consistent rent—that’s what happens when residents are carefully placed and supported from the start. We handle everything from marketing and screening to move-in and ongoing communication, including a detailed move-in report that sets clear expectations and protects your property from day one. You stay out of the process, but get the results that matter.
Fewer surprises, fewer headaches, and a property that holds its value—that’s the result of consistent, proactive care. We handle maintenance requests, coordinate with vetted vendors, and communicate with residents so you don’t have to. We also perform walkthroughs inside the property twice a year to catch issues early and confirm everything’s being well maintained—helping prevent costly problems down the line.
Timely payments, clean records, and full visibility into your property’s performance—you’ll always know where things stand. We collect rent, track expenses, and reconcile every transaction using professional accounting software. Each owner draw is sent on time, backed by detailed monthly reports and proper documentation, so you’re never left guessing.
We simplify onboarding so that you can hand things off with clarity and confidence. Here’s how the process works:
We’ll start with a quick discovery call to learn more about your property, goals, and questions. Then I’ll personally visit the property to take notes, answer any remaining questions, and offer general recommendations for any repairs or improvements. If it feels like a good fit, I’ll send over the property management agreement for you to review.
Once you’re ready to move forward, I’ll send over the property management agreement for electronic signature. After it’s signed, you’ll receive a one-stop digital form to provide all key details—like utility information, appliance warranties, HOA contacts, and more. This keeps everything organized and ensures a smooth handoff.
We’ll make any needed lock changes or repairs to prepare your property. Meanwhile, you’ll have access to your owner portal to receive distributions via direct deposit, upload insurance documents, and send funds securely as needed. You can also monitor the property’s financial ledger, payments, maintenance activity, and updates 24/7.
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